We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The color is not gold - it's light brown
Scarf super. The quality is excellent. Medium density. For spring and autumn is what you need. It came in 20 days. I recommend. Thank you!!!
Nice scarf. He's not for the winter. The parcel came very quickly to st. petersburg. Ordered july 19, received-august 3. Thank you. I did not communicate with the store: there was no need.
Lovely stole, delivery is fast. Thank you to the store, i will order more.
are very nice, !!!!
Good thin scarves, recommend
Scarf is thinner than it looks in the pictures. It is not a 'winter' scarf. So I would advise buyers to be cautious and read the description carefully. There are others that look similar on Aliexpress with the same 'Cashmere' tag but are thicker.. Scarfs are still good however. Colours are nice. Fabric is very soft and comfortable to wear.
Minkštas, mielas prie kūno audinys, typewriter tikėjausi Kiek storesnio.
Very nice scarf, strongly this autumn to try it :-). Send fast and neat. Thank you very much to the store!!!
Color, quality and dimensions are as described. Very soft. Thank you!
Delivery 2 weeks. the item was well packed. palantine quality is pleasant, silky, thin, but warm. according to the color in the photo there is a discrepancy, but in the recording of the color it is clear that it is lighter. therefore minus 1 star. The color is light-soft pink. the color is good for summer clothes. the product is generally satisfied. thanks to the store. i recommend.
Color candy pink instead of pink with ashes, as was in the picture