We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
lovely thank you again
Good quality and fast shipping!
My dress is very good quality, thanks dear
Good store, fast shipping.
maßgeschneidert Passgenauigkeit super
Платье фантастика! Сшито по моим параметрами желаемого цвета, так что село идеально. Качество отличное, нигде ничего лишнего не торчит, ткань хорошая. Пришло быстро, с курьером. Спасибо продавцу!
El vestido es tal cual se ve en la foto, el único inconveniente es que no se puede poner, pues no tiene cierre en el cuello, y como es vuello a la base no hay manera que entre por la cabeza
Dottern ÄR väldigt nöjd, sitter jätte fint på henne. Tack så jätte mycket för den fina klänningen :)
THIS IS THE BEST ALIEXPRESS SELLER....BY FAR I ordered this dress to be custom made for my teenage daughter's prom. The store is very upfront on the item description stating that the stock photo is not their own design so they cannot guarantee the finished product will be the same. I cannot afford to pay designer prices so had to take a chance and hope for the best The seller kept communication channels open with me, letting me know that they were still making the dress and to double check the length (she's short, like me!) THAT HAS NEVER HAPPENED WITH ANY OTHER SELLER. When the dress was shipped it arrived in just a few days via courier and OMG it's incredible. I actually cried at the workmanship and hours that has very obviously gone into making this incredible dress.The material is top quality and there is not a stitch out of place. The hem is completely straight, fasteners are very secure, as are sequins and gems. it looks like a designer dress! Thank you