Please allow 1-3cm differences due to manual measurement,
make sure to check your body measurement really matches to this set
(All measurement in cm and please note 1cm=0.39inch)
NOTE: Please compare the detail sizes with yours before you buy!!!
Due to the light influence.there will be a little color difference.hope understand.thanks
1. The picture we show is 100% Real Object Photography .
2. Becasue the clothing material, display and other factors, may lead to the pictures and physical presence nuances,
the final color please refer to our actual goods.
3. The size may have 2-3cm differs due to the maunal measurement.
1. Positive Feedback (5 stars) is very important to us, please leaving your long positive feedback and 5 stars
for the detailed rating of your order.Once you show us the screenshot of both 5 stars,we will give you $2 DISCOUNT for your next order.
2. If you do not satisfied our products,please contact us before you leave any negative feedback,we guarrantee
we will try our best to slove the problems.
3. If you share our product link on your SNS or Facebook, we will also give your 10off DISCOUNT or a gift for your next order.
1. Preparing Time: we need 2-5 working days to prepare your order according to our numerous orders every day.
2. Free Shipping For Worldwide
1. We can not accpet the exchange the personal information or canceling after your order has been shipped.
2. We can not send your order if you have not write the phone number and post code.
If you are not satisfied with the quality of the products you purchased, you can return or exchange your items within 30 days
from the delivered date.
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.
30cm x 20cm x 10cm (11.81in x 7.87in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- you do not receive them within the guaranteed time (45 days not including 2-5 day processing))
- you receive the wrong item
- you do not want the product you’ve received (but you must return the item at your expense and the item must be unused)
We do not
issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside the control of thewomandress.com (e.g. not cleared by customs, delayed by a natural disaster).
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.