What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
What can I do if I haven’t get the parcel finally? or get a broken(wrong) item?
Please don’t worry, you can contact us by message, we will provide full refund to you, or resend a new parcel to you prefer your opinion.
What can I do if the size coult not fit me?
We provide the exchange service, just keep the item in new condition, then contact us for the return address. We will resend a new item to you, or provide full refund after we get the return parcel.
Who pays for shipping?
If we sent the wrong item, or any other reasons caused by us, we will reimburse shipping cost for return. We request that such items are returned by the least expensive shipping. then send us the shipping receipt, we will send the shipping fee to you.
If items returned due to change of mind or sizing issues(deinitive sizing information is posted on the listing), requires you pay the shipping fee.
When will I get the refund?
After we agreed the refund, it will be processed by Aliexpress then. And it usually takes about 3-15days after we agreed the refund, if still haven’t receive it after that date, please contact the Aliexpress about it.
We accept alipay,West Union,All major cerdit cards are acceptted through secure payment processor ESCROW.
We will ship out the goods within 3-6 business days after received your payment,hope you have a happy shopping and life.
1.Worldwide shipping .(Except some countries and APO/FPO)
2.We will ship out the goods within 3-6 business days once the order is confirmed by Aliexpress humans,.
3.If you want to get the product faster, better for you choose international express ,and if you have to pay the customs fees,it is buyer’s duty to your own country,the buyer should understand this situation. Thank you.
Items need about 15-60 days to arrive, please kindly be patient. if item not arrive after 60days, please contact us, we will solve it for you as soon as possible.
If you have any question, please contact us through “contact details” on aliexpress.We attempt to reply within 24 hours, except weekend.
Please give us an opportunity to respond and resolve the problem for you anytime, thank you.
If you have any complaints after received the goods, please don’t give to the negative feedback first, please contact with us, we will try our best to solve the problem for you, hope you will be satisfied with our service.
Thanks for your understanding.